General Questions
Q: Is PDFixa really free to use?
A: Yes! PDFixa is a 100% free platform. You can use our tools to convert, merge, compress, and edit PDFs without paying a subscription fee.
Q: Do I need to install any software?
A: No. PDFixa is entirely cloud-based. You can access all our tools directly from your web browser (Chrome, Safari, Firefox, etc.) without downloading or installing anything.
Q: Can I use PDFixa on my mobile phone?
A: Absolutely. Our website is fully responsive and works perfectly on smartphones and tablets (iOS and Android).
Security & Privacy
Q: Is it safe to upload my private documents?
A: Yes, security is our top priority. All file transfers are encrypted using SSL technology. We do not read, view, or share your files.
Q: How long are my files stored on your server?
A: For your privacy, all uploaded files are automatically deleted from our servers after [1 Hour / 2 Hours]. This gives you enough time to download your processed file while ensuring your data doesn't stay online.
Technical Support
Q: Is there a limit on file size?
A: To ensure fast processing for everyone, we currently have a file size limit of [e.g., 50MB] per file.
Q: My conversion failed. What should I do?
A: Please ensure your internet connection is stable and the file is not password-protected (unless using the Unlock tool). If the issue persists, contact our support team.
